Privacy Policy

At ByMala, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or placing an order with us.

When you browse our website, place an order, subscribe to updates, or contact us, we may collect personal information including your full name, mobile number, email address, billing address, shipping address, and order details. This information is necessary to process your purchase, arrange delivery, and provide customer support.

We use your personal information strictly for business purposes, including order confirmation, shipment processing, customer service communication, and improving your shopping experience. Your information may also be used to notify you about new arrivals, promotions, offers, or service updates if you choose to receive such communication.

As we offer Cash on Delivery, payment is collected only at the time of delivery. We do not store sensitive payment card details on our website. Any payment-related information shared during checkout is treated confidentially and securely.

Your personal data is never sold, rented, or traded to third parties. Information may only be shared with trusted delivery partners or service providers when necessary to complete your order or provide support. These third parties are expected to maintain confidentiality and use the information only for order fulfillment purposes.

Our website may use cookies and similar technologies to improve website functionality, remember customer preferences, analyze traffic, and enhance user experience. Cookies help us understand how customers interact with our website so we can improve services over time.

We take reasonable technical and administrative measures to protect your information against unauthorized access, misuse, loss, or disclosure. However, while we strive for security, no online transmission method can be guaranteed to be completely secure.

Customers have the right to request updates, corrections, or deletion of personal information by contacting us directly. If you would like to review or modify your information, please contact our support team.

We reserve the right to update this Privacy Policy when required to reflect changes in business operations, legal requirements, or service improvements. Updated versions will always be posted on our website.

For any privacy-related concerns or questions, customers may contact us at:

+92 319 4700091